HONESTY:
- Keep our word by doing what we say we will do
- Be sincere, reliable, fair and treat people with respect
- Obey the law and operate under national and international regulations
- Own up to our accomplishments and learn from our mistakes
- Always operate with the client's best interest in mind
CREATIVITY:
- Continuously learn and improve everything we do
- Search and apply best practices and learn from experience
- Identify and manage risks proactively and through careful planning
- Effectively manage and grow all resources and assets entrusted by clients
- Anticipate, manage, and implement opportunities for growth
PASSION:
- Exceed customer expectations through individual care, attention and superior service
- Enable our employees to develop meaningful and rewarding careers and grow professionally
- Be socially responsible in the communities we serve
- Safeguard and protect people and the environment
- Maintain independence, long term focus and commitment to excellent service
TEAMWORK:
- Constantly collaborate with customers, colleagues, and external partners
- Form teams and rely on facts to find the best solution
- Communicate openly and candidly with everyone
- Seek feedback and share information quickly
- Build and nurture solid relationships by finding common ground